Native Roots Family Farm Privacy Policy
Last Updated: March 2025

1. Introduction

Welcome to Native Roots Family Farm ("we," "us," or "our"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website (www.nativerootsfamilyfarm.com), use our services, or communicate with us.

By accessing our website, purchasing from us, or opting into SMS notifications, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

A. Personal Information You Provide

We collect information you voluntarily provide when you interact with us, including:

Name
Email address
Phone number
Mailing address
Payment details for purchases
Account login information (if applicable)
Customer service inquiries

B. Automatically Collected Information

When you visit our website, we automatically collect:

IP address
Browser type and settings
Device information
Pages visited and interactions with our site
Referring website or source
Cookies and tracking data

C. SMS and Communication Data

If you opt into SMS notifications, we collect:

Phone number
Opt-in and opt-out preferences
Message history

3. How We Use Your Information

We use your information to:

Process CSA sign-ups and orders
Provide customer service and respond to inquiries
Send updates about CSA memberships, farm events, and promotions
Improve our website and marketing efforts
Prevent fraud and ensure website security
Comply with legal obligations

SMS Communications: By opting in, you consent to receive text messages about CSA updates, market alerts, and promotions. Message frequency varies. You may opt out anytime by replying STOP.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

Service providers (e.g., email and SMS platforms, payment processors, website hosting services)
Legal authorities if required by law
Business partners for promotions, but only with your consent

5. Your Rights & Choices

Depending on your location, you may have rights regarding your data, including:

Accessing, updating, or deleting your personal data
Opting out of marketing emails and SMS notifications
Requesting details on how we use your data

To exercise your rights, contact us at info@nativerootsfamilyfarm.com.

6. Cookies & Tracking Technologies

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings. For more details on cookies related to our website provider, visit Wix’s Cookie Policy.

7. Security & Data Retention

We implement security measures to protect your data. However, no system is completely secure. We recommend protecting your login credentials and personal devices. We retain your information only as long as necessary to fulfill our services and legal obligations.

8. Children’s Data

Our services are not intended for children under 16, and we do not knowingly collect their information. If you believe a child has provided us with personal information, please contact us for removal.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website, and we will update the Last Updated date accordingly.

11. Contact Us

For questions or concerns, contact us at: 📧 Email: info@nativerootsfamilyfarm.com
🌐 Website: www.nativerootsfamilyfarm.com